Terms of service

Please read these Terms & Conditions carefully before using our website or placing an order for our healthy food products. These Terms & Conditions apply to all visitors, users, and customers ("you" or "your") accessing our website and purchasing our products. By using our website or placing an order, you agree to be bound by these Terms & Conditions.

Product Information

• Hapli Earth offers a range of healthy food products.
• We strive to provide accurate and up-to-date information about our products, including ingredients, nutritional values, and allergen information. However, please note that product information may occasionally change, and it is your responsibility to review the product packaging and labels for the most accurate information.

Ordering and Payment

• You may place an order for our products through our e-commerce platform on our website.
• By placing an order, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.
• Payment for the ordered products must be made in full at the time of placing the order. We accept various payment methods, including credit/debit cards, net banking, and UPI.
• All prices displayed on our website are in Indian Rupees (INR) and inclusive of applicable taxes unless otherwise stated.

Shipping and Delivery

• We offer shipping and delivery services within India.
• Delivery times may vary depending on your location and the availability of the products. We aim to deliver the products to you within the estimated delivery timeframes, but please note that these are approximate and subject to factors beyond our control.
• Shipping charges, if applicable, will be communicated to you during the checkout process.​

Returns and Refunds

• We strive to deliver products of the highest quality. If you receive a damaged or defective product, please contact our customer support team within 24 hours of receiving the order.
• We may request additional information, such as photographs, to assess the issue and determine the appropriate resolution, which may include replacement or refund at our discretion.
• We do not accept returns or provide refunds for products that are not damaged or defective.​

Intellectual Property

• All content, including text, images, logos, and trademarks, displayed on our website and packaging is the intellectual property of Hapli Earth and protected by applicable copyright and trademark laws.
• You may not use, reproduce, modify, distribute, or display our intellectual property without our prior written consent.​

Privacy Policy

• We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your data.​

Limitation of Liability

• Hapli Earth shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to the use of our products or website.
• We do not make any warranties or representations, express or implied, regarding the accuracy, completeness, or reliability of the information or products offered.​

Governing Law and Jurisdiction

• These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
• Any disputes arising out of or in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts in Virudhunagar, Tamil Nadu.​

Modifications to Terms & Conditions

• Hapli Earth reserves the right to modify or update these Terms & Conditions at any time without prior notice.
• It is your responsibility to review these Terms & Conditions periodically to stay informed about any changes. 

By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, please refrain from using our website or placing an order.

For any further information or inquiries, please contact our customer support team.

Last updated: 16 April, 2024